Case Study

Customers choose InfoZen for our dedication to their mission and the ability to adapt to their evolving mission environment. InfoZen is dedicated to delivering the best-value solutions and services built on sound strategy, customer commitment and technical excellence.

We view our customers as partners and collaborate with them closely to provide the most innovative solutions for their specific mission need. Our expertise includes assisting DHS with risk and threat assessment, developing e-Gov infrastructure, health care fraud detection, Web security and more. For over 15 years, customers have come to us in need of solutions that improve performance and deliver results. Please view our case study below for more information.

 

U.S. Department of Homeland Security (DHS) | Transportation Threat Assessment Support

Customer Need: To protect the country from terrorists transporting hazardous materials, DHS needed a secure, reliable framework to ensure that commercial driver’s licenses are not issued to drivers posing a security risk. This required a solution that could handle detailed tracking of over 2.7 million license applications and renewals per year.

Our Approach: InfoZen tailored an identity-based screening solution to provide a robust, web-based suite of tools that can accept applicant data, acquire criminal record search results, and automate an initial determination of driver acceptability. Using a natural language processor (NLP) to pre-classify applicants based on specified rules and text returned in criminal records and other data sources, InfoZen provided DHS with a streamlined solution to a complex problem.

Result: Using InfoZen's intuitive interface and streamlined platform, DHS adjudicators can now make accurate eligibility determinations backed by comprehensive audit trails. Furthermore, DHS can take advantage of comprehensive, effective document management capabilities throughout their application processing cycle.