Customers choose InfoZen for our dedication to their mission and the ability to adapt to their evolving mission environment. InfoZen is dedicated to delivering the best-value solutions and services built on sound strategy, customer commitment and technical excellence.
We view our customers as partners and collaborate with them closely to provide the most innovative solutions for their specific mission need. Our expertise includes assisting DHS with risk and threat assessment, developing e-Gov infrastructure, health care fraud detection, Web security and more. For over 15 years, customers have come to us in need of solutions that improve performance and deliver results. Please view our case studies below for more information.
NASA | Moving NASA to the Cloud for Cost Savings & Efficiency
Customer Need: NASA wanted to embrace the cloud and consolidate web hosting, operations, and security activities to reduce costs, improve performance, and comply with federal mandates, while still maintaining control of its websites and applications. Under the Web Enterprise Service Technologies (WEST) Prime contract, NASA sought a cloud-based solution for internal and external websites and web applications, including services such as content management.
Our Approach: In only 13 weeks, InfoZen migrated 65 websites and applications to the cloud using its LaunchRAMP® Enterprise Cloud Broker Solution, including the agency’s flagship NASA.gov website. We consolidated and integrated web service delivery capability for Sandbox, Development, Test, Staging, and Production environments, and provided NASA.gov with a completely new architecture based on cloud technologies. The portal is now designed to handle a significant load and defend against security attacks.
Result: Following the migration, NASA is now saving more than 25 percent in monthly operations and maintenance costs and has streamlined application modernization within a secure, FedRAMP-compliant environment. The new cloud-based infrastructure will enable NASA.gov to rapidly scale to handle the 600,000 unique visits per day and 140 million unique visits per year that the site receives. The evolution from a proprietary content management system to a cloud-based open source model has enabled new levels of collaboration across geographically dispersed NASA facilities and partners throughout academia and industry, and the shared services approach is delivering new levels of transparency into IT performance while empowering the organization's content creators to update online assets in minutes rather than hours. To learn more, please Click On This Link to download/view an infographic.
U.S. Department of Homeland Security (DHS) | Enabling Agile Software Processes
Customer Need: DHS wanted to create a paperless electronic immigration system that will streamline nearly all of the agency's processes and help it operate with more efficiency.
Our Approach: InfoZen worked with Agile Development teams to integrate and operate software products using open source tools to provide continuous software integration and delivery services for DHS. InfoZen integrated work products of up to twenty agile development teams, automated end-to-end development and DevOps processes, managed builds, and provided configuration control. InfoZen also plans to establish an Open Source-based Continuous Integration (CI) and Continuous Delivery (CD) pipeline to enable a standardized and repeatable automated build and deployment environment to enable frequent delivery of high-quality software.
Result: InfoZen created a highly-automated CI pipeline, which allowed the agency to more quickly create production-ready code. The CD pipeline provided the ability to quickly deploy multiple staging and production environments, and the production deployment window was reduced to two hours while InfoZen maintained a 100% production deployment success rate. InfoZen migrated all environments to Amazon Web Services, created instance automation, and automated the creation of environments via infrastructure as code. As a result, DHS was able to stand up a production-like environment of 30+ servers from scratch in less than a week.
U.S. Department of Homeland Security (DHS) | Transportation Threat Assessment Support
Customer Need: To protect the country from terrorists transporting hazardous materials, DHS needed a secure, reliable framework to ensure that commercial driver’s licenses are not issued to drivers posing a security risk. This required a solution that could handle detailed tracking of over 2.7 million license applications and renewals per year.
Our Approach: InfoZen tailored an identity-based screening solution to provide a robust, web-based suite of tools that can accept applicant data, acquire criminal record search results, and automate an initial determination of driver acceptability. Using a natural language processor (NLP) to pre-classify applicants based on specified rules and text returned in criminal records and other data sources, InfoZen provided DHS with a streamlined solution to a complex problem.
Result: Using InfoZen's intuitive interface and streamlined platform, DHS adjudicators can now make accurate eligibility determinations backed by comprehensive audit trails. Furthermore, DHS can take advantage of comprehensive, effective document management capabilities throughout their application processing cycle.
U.S. Department of Homeland Security (DHS) | Mission IT Transformation
Customer Need: A component of DHS wanted to move its IT infrastructure (Servers, Network devices, ADEX, SharePoint, RIM and IOS, databases, SANs and NAS, and related tools and appliances) from legacy data centers to the DHS Private Cloud – and it needed to be load balanced and virtualized between 2 geographically dispersed facilities. DHS also wanted to establish a new environment in the DHS data center and to migrate their applications.
Our Approach: InfoZen delivered IT Engineering Operations Support services, including: Program Management, Systems Engineering, Security Engineering, Multiplatform OS, Middleware and Database Support, Multiplatform Storage Management and Control, Multiplatform System Administration and Capacity Planning, and SharePoint Services, to achieve DHS’s goals. We provided operations and maintenance (O&M), software application development, database development, for more than 40 mission critical applications. InfoZen provided infrastructure engineering support to DHS’s Active Directory/Exchange/SANS/VM environment, as well as security initiatives.
Result: We successfully transitioned from the incumbent contractor in 22 days even though the proposed plan was 60 days. Due to unexpected customer needs at the time of award, InfoZen was requested to transition in this accelerated time period, which we did successfully. This accomplishment was due to the agility and commitment of our company, the quality of our people, and our experience supporting mission critical IT infrastructure. We have reduced DHS’s IT costs, data center footprint and energy costs, maintenance and support costs, and positioned the agency to support “as a Service” offerings in the DHS Private Cloud to its diverse constituencies. InfoZen was noted by the customer for excellent continuous quality delivery of designs, excellent preparation of changes to the infrastructure, and excellent engineering work.