DHS Eagle II

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Department of Homeland Security (DHS) EAGLE II

InfoZen, Inc. EAGLE II Overview – Unrestricted Track (UNR)

The DHS Enterprise Acquisition Gateway for Leading Edge Solutions II (EAGLE II) is a Multiple Award, Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract to provide information technology (IT) solutions through performance of a wide range of support services. The Unrestricted Track (UNR) has three Functional Categories including: FC (1) – Service Delivery; FC (2) – Information Technology Program Support Services; and, FC (3) – Independent Test, Validation, Verification, and Evaluation (IV &V).

InfoZen is a prime contractor under FC (1) – Service Delivery (UNR), which includes the following functional service areas: Integration; Software Design/Development; and, Operations & Maintenance.


Contract Data:

Task Orders:

To be determined: http://www.dhs.gov/eagle-ii

Contract Number:

HSHQDC-14-D-E2017

Period of Performance:

Base Period May 9, 2014 - September 26, 2018, and one (1) two-year option period

Who is Eligible:

Department of Homeland Security (DHS)

Vehicle Type:

IDIQ

Contracting Agency:

DHS Office of Procurement Operations

Company Role:

Prime

Government User Fee:

None

Task Order Types:

FFP, CR, T&M, and LH


DHS Experience (Most Recent Three Years):

DHS Directorate

DHS Program Office

Program Name

Functional Area

U.S. Citizenship & Immigration Services

Office of the Chief Information Officer (OCIO)

Transformation Integration and Configuration Services (TICS)

FC1

Immigration and Customs Enforcement

Office of the Chief Information Officer (OCIO) – Engineering Branch

Engineering Services & Support (ESS)

FC1

U.S. Customs and Border Protection

Office of Field Operations (OFO)

Professional & Administrative Support Services

FC1

Transportation Security Administration

Office of Intelligence & Analysis (OI&A)

Operational Computing Environment (OCE)

FC1


Company Points of Contact

InfoZen Point of Contact to provide information on customer satisfaction with the services performed:
Mary Phillips, Corporate Communications

Address: 6700A Rockledge Drive
Bethesda, MD 20817
Phone: 301-605-8000
e-mail: IZFC1EAGLE2@infozen.com

InfoZen Point of Contact for information related to IDIQ contracts:
Irene Manford, Contracts Administrator

Address: 6700A Rockledge Drive
Bethesda, MD 20817
Phone: 301-605-8000
e-mail: IZFC1EAGLE2@infozen.com

InfoZen DHS EAGLE II Teaming Coordinator:
Steve Penyak, Senior Vice President
Address: 6700A Rockledge Drive
Bethesda, MD 20817
Phone: 301-605-8000
e-mail: IZFC1EAGLE2@infozen.com


Quality Assurance Program

Leveraging InfoZen corporate ISO and CMMI certifications and corresponding best practices, our Quality Assurance Program has been successfully deployed supporting large scale, complex, mission critical DHS programs like Secure Flight and others since post 9/11. It includes contractual/ business-related processes, technical processes, and teaming-related processes especially regarding small business participation on EAGLE II task orders.

Executed by the InfoZen EAGLE II Program Manager (PM), and supported by our corporate QC manager, key features of the InfoZen Quality Assurance Program for EAGLE II include:

  • A security focused Quality Management System delivered for DHS based on InfoZen corporate ISO 9001:2008, 20001-1:2011, and 27001:2013 certifications and processes
  • Fully ITIL compliant Quality Control Management and Continuous Improvement Processes
  • Focus on metrics and measurements
  • Program wide visibility


By implementing an institutionalized, standards-based Quality Assurance Program, we enable EAGLE II program and task order performance objectives over the program life – focusing on metrics and measurements to track quality of work products and service delivery based on continuous process improvement.


Subcontractors under InfoZen DHS EAGLE II:

Core Team:

Client Network Services, Inc. (CNSI)

CNI Federal Services, LLC
(Chickasaw Nation Industries)

Computer Associates, Inc.
(formerly Base Technologies)